Ongoing website care for growing businesses
Website Maintenance & Dedicated Webmaster Support
Keep product information, service pages and the website software up to date. WordPress, WooCommerce and website support follow an agreed monthly scope, with one place to send requests.
Start with your website address and the help you need. A phone or video call is optional.
A support process for your website
Spend less time chasing website tasks.
- Keep routine updates and content changes moving.
- Give staff one place to report issues and request work.
- Know what is covered and what needs a separate estimate.
Your plan is agreed after we review the website, access requirements and expected workload.
Is this the right fit?
Support that fits the way your website is used.
For businesses and agencies that need regular technical work without adding a full-time webmaster.
Business websites
Keep service pages, images, forms and company information current, with technical tasks handled through an agreed workflow.
WooCommerce stores
Get help with catalog changes, storefront issues, planned updates and routine checks around the way your store operates.
Agencies & busy teams
Add website care capacity for client sites or internal requests. Agree who assigns the work, its priority and the handover requirements.
What your plan can cover
The website tasks that keep your business moving.
We agree the work types and capacity before the service starts, so your team knows what to send and what to expect.
Updates & technical checks
Planned WordPress core, theme and plugin updates, compatibility checks, backup checks and post-update reviews.
Content & layout changes
Text, images, banners, product details, Divi or Elementor layouts and agreed landing-page improvements.
Storefront & integrations
Routine WooCommerce troubleshooting, checkout configuration checks and coordination with supported tools and hosting providers.
Know which requests the plan covers.
Your written plan defines covered websites, monthly capacity, coverage hours, request channels, response arrangements, reporting and exclusions. Performance investigations, technical SEO fixes and security-response coordination can be included where agreed.
Major redesigns, custom software, premium licenses, third-party charges, ongoing marketing campaigns and emergency work beyond the plan are estimated separately.
Relevant project experience
See the work behind the service.
Explore how we approach established websites, migrations and ongoing technical needs.
Ecommerce · United Kingdom
Junior Kids UK
An established wholesaler needed its ecommerce website redesigned around its brand. The published case study covers the redesign, staging work, hosting migration and support approach.
How that experience helps your team
Start with the website and the work it needs.
We review how your website is built, the tools it depends on and the tasks your team needs help with. Then we define a support arrangement around those requirements.
- WordPress and WooCommerce project experience.
- Divi, Elementor and hosting coordination where supported.
- A written boundary between routine care and new development.
How the work moves forward
How website care starts and continues.
The scope identifies the work, approvals and responsibilities for each stage.
01
Review the website
Check the platform, access, current issues and the work the website supports.
02
Agree the care scope
Set the tasks, review schedule, responsibilities and how requests will be handled.
03
Carry out and review the work
Review agreed updates, backups, fixes and checks around the website’s needs.
04
Report and plan ahead
Record completed work, open issues and the next tasks within the agreed scope.
Before you get started
Website maintenance FAQs
Can you maintain a website built by another agency?
Often, yes. We review the platform, hosting, plugin quality, licenses and known issues before confirming a workable support scope. Send the website address to start.
What is included in a website care plan?
Your proposal lists the websites covered, work types, task capacity, coverage hours, response arrangements, reporting and exclusions. Updates, content changes and technical checks are selected around your site and workload.
Can you support WordPress, WooCommerce, Divi and Elementor?
Yes. These are among the platforms we work with. For a custom application or another platform, share the technology stack so we can assess the requirements before agreeing coverage.
Are urgent fixes and backups included?
Backup responsibilities, urgent requests, escalation and response targets are agreed in the service scope. A standard plan does not automatically include round-the-clock emergency response or every third-party charge.
Does website maintenance include SEO or advertising?
Agreed technical SEO fixes can form part of website care. Ongoing SEO strategy, link building, content campaigns and advertising management are separate digital marketing services.
How much does a dedicated webmaster cost?
The estimate depends on the number of sites, platform complexity, integrations and monthly work volume. Tell us what you need most often and we will propose a suitable scope and price. You do not need to hire a full-time employee or book a call to request an estimate.
Plan the support your website needs
Tell us what needs taking care of.
Share your website address, the work you need most often and when you would like support to start. We will review the website, the request volume and the support scope before recommending a plan.
Start by email. A phone or video call is optional.